The Hazelton Hotel holds a 4.9 out of 5 rating on TripAdvisor as of mid‑2026, placing it #1 among 138 hotels in Toronto. This review examines guest feedback across major platforms, its Forbes Five‑Star pedigree, and the consistent service that keeps this Yorkville boutique at the top of the city’s luxury market.

Last checked: 2026-07-23

Hotel name: The Hazelton Hotel Toronto · Location: Yorkville, Toronto, Ontario · Star rating: 5-star · Number of rooms: 62 · Key restaurant: ONE Restaurant (Nikkei cuisine) · Spa: Hazelton Hotel Spa

How we researched this

Last checked: 2026-07-23.

Sources reviewed: official property website, TripAdvisor, Booking.com, Kayak, Trivago, Expedia, AAA Travel, Forbes Travel Guide, Trip.com, Five Star Alliance.

No on‑site visit, no staff interview, and no independent price verification were conducted.

The Hazelton Hotel at a glance

1 TripAdvisor rating
  • 4.9 out of 5 – #1 of 138 hotels in Toronto (TripAdvisor)
2 Booking.com score
  • 9.4 out of 10 (199 reviews) – Cleanliness 9.8, Staff 9.6 (Booking.com)
3 Forbes Five‑Star
4 AAA overall score
  • 4.9 – “upscale style and amenities with the right touch of service” (AAA Travel)
Attribute Detail
Hotel nameThe Hazelton Hotel Toronto
Location118 Yorkville Avenue, Toronto, Ontario
Star rating5‑star
Number of rooms62
Key restaurantONE Restaurant (Nikkei cuisine)
SpaHazelton Hotel Spa
TripAdvisor rating (2026)4.9 out of 5
Forbes Five‑Star since2022 (four consecutive years)
Ownership changeSold by First Capital REIT in 2024

Who owns the Hazelton Hotel in Toronto?

The property was sold by First Capital REIT in 2024, marking a shift in ownership that has not altered its operational trajectory. Current management continues to operate the hotel under the same brand and service standards, as evidenced by the sustained Forbes Five‑Star rating and top TripAdvisor ranking.

Ownership history and the 2024 sale
First Capital REIT, a real estate investment trust, owned the hotel for several years before divesting. The sale was reported in industry news but the hotel’s day‑to‑day management remained with the same operator, ensuring institutional continuity.

Why this matters: Ownership changes can disrupt service culture, but guest reviews and rating agencies show no decline at The Hazelton after the 2024 transaction.

How many rooms does the Hazelton Hotel Toronto have?

With 62 rooms, the hotel is classified as a luxury boutique property. The inventory includes standard guest rooms and suites, all designed with contemporary elegance. Trip.com 2025 reviews mention a pillow menu and a whiskey cart in the room as personalized touches.

Room categories and suite inventory
Exact suite names are not publicly detailed on the official site, but the small room count allows for a high staff‑to‑guest ratio. The property’s own website and Forbes Travel Guide confirm the 62‑room figure.

The pattern: A small room count in a 5‑star hotel typically correlates with more attentive service — a hypothesis supported by the 9.6 staff rating on Booking.com.

Is the Hazelton hotel in Yorkville?

Yes, the hotel is located at 118 Yorkville Avenue, in the heart of Toronto’s upscale Yorkville neighbourhood. AAA Travel notes the proximity to Bloor‑Yonge subway station, and multiple guest reviews on Trip.com describe the area as surrounded by shops, restaurants, museums, and the University of Toronto.

Yorkville neighbourhood advantages
Guests on Kayak repeatedly praise the walkable location. Trivago describes the hotel as a “luxurious and tranquil retreat” with immediate access to retail and cultural hotspots. The neighbourhood’s high‑end boutiques and dining complement the hotel’s own amenities.

The bottom line: Yorkville’s walkability and prestige are major contributors to the hotel’s high location scores — 9.8 on Booking.com, 9.4 on Kayak.

The Hazelton Hotel Toronto reviews: what guests say

Across platforms, service stands out as the defining characteristic. TripAdvisor reviews from 2025 emphasize that the service level “surpasses that of any hotel” some guests have experienced, citing front desk, servers, and housekeeping. Booking.com gives staff a 9.6, and Expedia reviewers call the service “outstanding”.

Service quality
Multiple reviewers on Trip.com and Expedia highlight the professional, genuinely helpful staff. One Expedia guest called it a “little hidden gem of Yorkville” and a “real 5 star” hotel.

“The service here surpasses that of any hotel I have stayed in. Front desk, servers, housekeeping – all exceptional.”

TripAdvisor reviewer, 2025

Room comfort
Cleanliness receives a 4.9 on TripAdvisor and 9.8 on Booking.com. Guests on Trip.com describe the beds as “big, soft, comfortable” and note the quiet atmosphere that buffers city noise. The indoor saltwater pool and spa are frequently mentioned as highlights.

Dining and spa experience
ONE Restaurant, serving Nikkei cuisine, is the on‑site dining option. Breakfast receives mixed feedback: some Booking.com reviewers find the menu underwhelming for a luxury property, while others praise the quality. The Hazelton Hotel Spa is consistently rated highly.

Note: Some Trip.com 2025 reviews mention nearby road construction noise. This is a temporary condition; the hotel’s overall quiet atmosphere is still praised.

What this means: The Hazelton’s service is its strongest asset, while breakfast value and occasional external noise are the most common criticisms.

Pros and cons of The Hazelton Hotel Toronto

What guests praise

  • Exceptional, personalized service across all departments
  • Impeccable cleanliness (9.8 on Booking.com)
  • Prime Yorkville location with walkable access to shops, dining, and culture
  • Forbes Five‑Star status for four consecutive years
  • Unique amenities: indoor saltwater pool, spa, Norman Jewison Cinema
  • Quiet, tranquil atmosphere despite central location

Areas noted for improvement

  • Breakfast menu considered underwhelming by some luxury travellers
  • High price point – value rating of 4.6 on TripAdvisor is the lowest sub‑score
  • Occasional road construction noise mentioned in 2025 reviews
  • Small number of rooms (62) may limit availability for large groups

What is the best 5 star hotel in Toronto?

The Hazelton Hotel consistently ranks #1 on TripAdvisor among 138 hotels, and its Forbes Five‑Star rating places it in the upper echelon of Canadian luxury properties. However, the city has other strong contenders, including the Four Seasons Hotel Toronto, the Ritz‑Carlton, and the Shangri‑La.

How The Hazelton compares to other 5‑star properties
While the Four Seasons and Ritz‑Carlton are larger and offer more extensive brand‑standard amenities, The Hazelton’s boutique size allows for a more intimate, personalized experience. Trivago’s Rating Index gives it a 9.6, and Five Star Alliance rates it 97/100. The kayak review breakdown shows the vast majority of ratings are “Wonderful”.

For travellers prioritising individualized service and a distinct neighbourhood feel over corporate luxury, the Hazelton often edges out its larger competitors.

Tip: If you value a private cinema screening or a saltwater pool, The Hazelton’s amenities are unusual even among Toronto 5‑star hotels.

The trade‑off: You trade some brand‑scale amenities (e.g., multiple restaurants, large conference facilities) for a more personal, discreet stay.

What is the most expensive hotel in Toronto?

The Hazelton Hotel is often described as one of the most expensive in the city. Tablet Hotels calls it the “most luxe of Toronto’s luxury boutiques,” and its value rating of 4.6 on TripAdvisor is the lowest among its sub‑scores, reflecting that some guests view the price as high relative to the experience.

Pricing context in Toronto luxury market
Exact room rates are not published in the sources we reviewed, but the hotel’s positioning as a 5‑star boutique in Yorkville puts it in the premium bracket. Third‑party travel sites like Kayak and Trivago show nightly rates that typically exceed those of larger chain luxury hotels, especially during peak seasons.

The Hazelton’s pricing band can be described as premium‑luxury, consistent with its Forbes Five‑Star status and boutique exclusivity.

What to watch: The value rating of 4.6 suggests that budget‑conscious luxury travellers may find better value elsewhere, but for those seeking a top‑tier experience, the price reflects the service and setting.

Alternatives to The Hazelton Hotel Toronto

For travellers considering other options, the following hotels offer comparable luxury in Toronto:

  • Four Seasons Hotel Toronto – Larger, with a top‑rated spa and multiple dining venues, but less intimate.
  • Ritz‑Carlton Toronto – Classic luxury with a strong reputation for service, located in the Financial District.
  • Shangri‑La Hotel Toronto – Asian‑influenced elegance, with a noted restaurant and wellness facilities.

Each of these properties holds a 5‑star rating, but none match The Hazelton’s #1 TripAdvisor rank or its boutique character.

Our pick: The Hazelton Hotel Toronto

For luxury travellers, couples seeking a romantic getaway, and foodies interested in Nikkei dining, The Hazelton Hotel offers the best combination of service quality, location, and unique amenities among Toronto’s 5‑star hotels. Its consistent 4.9 rating across major platforms, Forbes Five‑Star history, and attentive staff make it our top recommendation for an indulgent stay in the city.

Guests who appreciate the Hazelton’s Yorkville location may also enjoy the Canopy by Hilton Toronto Yorkville for a different boutique atmosphere.

Frequently asked questions about The Hazelton Hotel Toronto

Is the Hazelton Hotel pet‑friendly?

Yes, the hotel allows pets, though specific policies (fees, size limits) should be confirmed at booking. Several guest reviews on TripAdvisor mention travelling with dogs.

Does The Hazelton Hotel have parking?

Yes, valet parking is available. The property website lists on‑site parking, and AAA Travel notes its location near Bloor‑Yonge station for alternative transit.

What time is check‑in at The Hazelton Hotel?

Standard check‑in is at 16:00 (4 pm), with check‑out until 12:00 noon, as confirmed by Trip.com and other booking platforms.

Is ONE Restaurant open to non‑guests?

Yes, ONE Restaurant is open to the public. It serves Nikkei cuisine and is a popular dining destination in Yorkville, according to guest reviews on Expedia and TripAdvisor.

Does The Hazelton Hotel have a pool?

Yes, it features an indoor saltwater pool, as highlighted by Trivago and repeatedly praised in guest reviews.

How far is The Hazelton Hotel from Toronto Pearson Airport?

The hotel is approximately 25‑30 minutes by car from YYZ, depending on traffic. The exact distance is not stated in our sources, but Yorkville is a central location with good highway access.

Is The Hazelton Hotel good for business travelers?

Yes, the hotel offers a business centre, high‑speed Wi‑Fi, and meeting spaces. Its quiet atmosphere and attentive staff make it suitable for work‑oriented stays, as noted in several TripAdvisor reviews.

Sources cited