Planning a stay near Grand Central Terminal often comes down to location, value, and real guest feedback. This review of Club Quarters Hotel Grand Central pulls together verified ratings from multiple booking platforms, highlights what travellers consistently praise and what they flag, and gives you the practical facts—address, check-out time, walk times—so you can decide if this Midtown East property fits your trip.
Last checked: 2026-09-18
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Hotel Name: Club Quarters Hotel Grand Central · Address: 128 E 45th St, New York, NY 10017 · Phone: (212) 986-6400 · Number of Rooms: 176 · Hotel Class: First Class (Travel Weekly rating)
How we researched this
Last checked: 2026-09-18.
Sources reviewed: official property website (clubquartershotels.com), TripAdvisor, Booking.com, Expedia, Kayak, HotelsCombined, Agoda, Priceline, Momondo, Trip.com, Yelp, Travel Weekly.
We did not conduct an on-site visit, interview hotel staff, or independently verify pricing after the Kayak snapshot date.
Snapshot: Club Quarters Hotel Grand Central at a Glance
- Location scores of 9.3/10 on Booking.com and 9.5/10 on Priceline (Booking.com; Priceline)
- Classified as 4-star by Kayak, Momondo, Trip.com and Priceline (Momondo)
- 4.5/5 on TripAdvisor (3,231 reviews), 9.0–9.2/10 on Expedia, 8.7/10 on Kayak (4,754 reviews) (TripAdvisor; Expedia; Kayak)
- Filtered water stations on every floor, a 27th-floor terrace with free coffee/tea, and a daily wine happy hour (5 PM) (TripAdvisor)
| Detail | Information |
|---|---|
| Hotel Name | Club Quarters Hotel Grand Central |
| Address | 128 E 45th St, New York, NY 10017 |
| Phone | +1 212 986 6400 |
| Number of Rooms | 176 |
| Hotel Class | First Class (Travel Weekly rating) |
| Star Rating | 4-star (Kayak, Momondo, Trip.com, Priceline) |
| Check-In / Check-Out | 3:00 PM / 12:00 PM (noon) |
| Email Contact | memberservices@clubquarters.com |
Is Club Quarters a Good Hotel?
Short answer: yes, based on thousands of verified reviews across multiple platforms. On TripAdvisor, the property holds a 4.5 out of 5 bubble rating from about 3,231 traveler reviews, ranking it around #61 of 526 hotels in New York City (TripAdvisor). Expedia labels it “Wonderful” with a guest rating between 9.0 and 9.2 out of 10 (Expedia).
What do guests say about cleanliness and service?
Cleanliness scores are consistently strong: 8.7/10 on Priceline and mid-8s on Booking.com. Staff ratings reach 8.6/10 on Booking.com and 8.9 on Priceline (Priceline; Booking.com). Multiple reviewers mention the self-service, low-pressure atmosphere as a positive—guests are not constantly approached by staff, which many business travellers appreciate.
What is the hotel’s general rating on major platforms?
- TripAdvisor: 4.5/5 (≈3,231 reviews)
- Booking.com: 8.1–8.3/10 (≈2,636 reviews)
- Expedia: 9.0–9.2/10 (“Wonderful”)
- Kayak: 8.7/10 (≈4,754 reviews)
- HotelsCombined: 8.7/10 (≈4,751 verified ratings)
- Agoda: ≈8.3/10 (“Excellent”)
- Priceline: ≈8.7/10 (“Very Good”)
The bottom line: With consistent high marks across eight different OTAs, the hotel delivers a reliable mid-range experience. No single platform shows a rating below 8.0, and location scores are the standout strength.
What Are People Saying About Club Quarters Hotel Grand Central?
Reviewers across TripAdvisor, Yelp, and Booking.com return to a few core themes. The most frequently praised element is the location: “a stone’s throw from Grand Central,” “10-minute walk to Bryant Park,” “15-minute walk to Times Square” (TripAdvisor). A Yelp reviewer describes the hotel as “well located on a quiet street very close to Grand Central.”
Pros frequently mentioned
- Location: One block from Grand Central Terminal, quiet street despite midtown.
- Amenities: Filtered water stations on every floor, free espresso, 27th-floor terrace with coffee/tea, daily wine happy hour at 5 PM (TripAdvisor; Agoda).
- Cleanliness & staff: Regularly rated above 8.5 across multiple platforms.
- Value: Free laundry, free snacks and drinks in the lounge, and competitive pricing for a 4-star near Grand Central (Momondo).
Cons or neutral observations
Some guests note small room sizes—around 206 square feet according to Trip.com reviews (Trip.com). Kayak and Momondo summaries mention occasional noise from the street or elevators, and a lack of refrigerators in certain rooms (Kayak). Priceline reviewers sometimes mention the absence of a full breakfast or bar service on-site (Priceline). Isolated reports of room assignment errors appear on Agoda, but these are rare and do not reflect a pattern (Agoda).
Is Club Quarters Near Grand Central Terminal?
Yes, it is essentially adjacent. The hotel’s address is 128 East 45th Street, one block from Grand Central Terminal (TripAdvisor). From the terminal, you can access the Shuttle, 4/5/6, S, and 7 subway lines.
Walking distances
- Grand Central Terminal: 1 block (under 2 minutes)
- Bryant Park: ~10 minutes
- Times Square: ~15 minutes
These walk times come directly from TripAdvisor and Yelp reviewers, and are consistent with mapping tools. The hotel sits on a quiet street despite being in the heart of Midtown East—a point several guests highlight as a welcome surprise.
What Time Is Check-Out at Club Quarters Hotel Grand Central?
Standard check-out is 12:00 PM (noon), confirmed by both Kayak and Trip.com (Kayak; Trip.com). Check-in begins at 3:00 PM, and the front desk is staffed 24/7 (Trip.com).
Late check-out may be available on request, but we could not confirm specific policies or fees from published sources. If you need a later departure, contact the hotel directly at +1 212 986 6400.
In-Depth Look: Club Quarters Hotel Grand Central Specs & Policies
| Category | Detail |
|---|---|
| Full Name | Club Quarters Hotel Grand Central |
| Address | 128 E 45th St, New York, NY 10017 |
| Phone | +1 212 986 6400 |
| memberservices@clubquarters.com | |
| Number of Rooms | 176 |
| Star Rating | 4-star |
| Check-In / Check-Out | 3:00 PM / 12:00 PM |
| Front Desk | 24/7 |
| Key Amenities | Filtered water stations, free espresso, 27th-floor terrace, daily wine happy hour (5 PM), free laundry, fitness centre |
| Room Size (typical) | ~206 sq ft (standard double) |
| Neighbourhood | Midtown East |
Pros & Cons: What Guests Consistently Mention
Pros
- Prime location – one block from Grand Central, quiet street
- Great value for a 4-star in Midtown East (average C$326/night)
- Free filtered water, espresso, snacks, and wine hour
- High cleanliness and staff ratings across platforms
- 27th-floor terrace with skyline views
Cons
- Rooms are small (common for NYC)
- No on-site restaurant or full breakfast
- Some rooms lack refrigerators
- Occasional street or elevator noise
Best For
Business Travelers
The location is the main draw: steps from Grand Central means quick commutes from Metro-North and subways to Midtown offices. Free laundry, a 24/7 front desk, and the quiet workspace in the 27th-floor lounge make it a practical base for work trips. Multiple reviewers note the self-service atmosphere allows you to be left alone when you need focus.
Solo Travelers
The quiet street, 24-hour front desk, and safe Midtown East neighbourhood appeal to solo tourists. The social areas (terrace, lounge, wine hour) also offer opportunities to meet other guests without being pushy. Location scores above 9.0 mean you can walk to major sights without relying on taxis.
Pricing: What to Expect
Based on Kayak data, the average nightly rate for Club Quarters Hotel Grand Central is C$326, with peak pricing on Thursdays reaching C$636. Rates vary by season and advance booking. For comparison, a standard double room at a nearby midtown 4-star hotel often ranges between C$300 and C$500 per night. The hotel offers good value given its location and included amenities (free water, snacks, wine hour).
- Average nightly rate (CAD): C$326
- Thursday peak (CAD): C$636
- Typical Trip.com listed price: ~USD $552 (≈C$750 at time of writing)
Caution: Prices fluctuate. Always check current rates at least three weeks in advance for the best deals.
Location & How to Get There
The hotel sits at 128 East 45th Street, between Lexington and Third Avenues. Grand Central Terminal is one block west. From the terminal you can catch the 4, 5, 6, 7, and S (Shuttle) subway lines, plus Metro-North commuter rail.
- From JFK Airport: Take the AirTrain to Jamaica Station, then E train to Lexington Avenue/53rd Street. Walk 5 minutes north to 45th Street. Total ~45–60 minutes.
- From LaGuardia Airport: Take the Q70 bus to Roosevelt Avenue/74th Street, then 7 train to Grand Central. Total ~40 minutes.
- From Newark Airport: NJ Transit train to NY Penn Station, then walk or take the S shuttle to Grand Central. Total ~45 minutes.
Related Properties to Consider
| Hotel Name | Location (relative to Grand Central) | Average Nightly Rate (CAD) | Guest Sentiment Indicator |
|---|---|---|---|
| Club Quarters Hotel Grand Central | 1 block away | C$326 | 4.5/5 (TripAdvisor) |
| Club Quarters Hotel Times Square | ~15 min walk west | C$350–$450 | 4.0/5 (TripAdvisor) |
| Hotel Boutique at Grand Central | ~2 blocks | ~C$400 | 4.2/5 (TripAdvisor) |
| Club Quarters Hotel World Trade Center | Downtown – subway ride away | C$300–$380 | 4.3/5 (TripAdvisor) |
If you prefer to be closer to Broadway shows, Club Quarters Times Square is an option, but expect higher noise levels. The Hotel Boutique at Grand Central (a separate brand) offers a similar location with a more boutique feel.
Our Pick
For travellers who value location above all and want a reliable, no-fuss mid-range hotel within walking distance of Grand Central, Bryant Park, and Times Square, Club Quarters Hotel Grand Central is a strong choice. It works especially well for:
- Business travellers who need quick transit access and a quiet workspace
- Solo travellers looking for a safe, central base with social opportunities
- Value-conscious visitors who appreciate free snacks, water, and a wine hour
If you need more space or an on-site restaurant, you may prefer a full-service hotel like the nearby Sheraton Times Square. But for a clean, well-located property at a reasonable price point, this Club Quarters delivers.
Frequently Asked Questions
Is Club Quarters a Marriott hotel?
No. Club Quarters is an independent brand operating its own loyalty program. It is not affiliated with Marriott, Hilton, or any major chain. This is a common question due to the similar name format.
Which is higher end, Marriott or Hilton?
Both Marriott and Hilton operate a wide range of properties from budget to luxury. Neither brand is directly comparable to Club Quarters, which occupies a specific mid-range, self-service niche. Marriott’s luxury tier (Ritz-Carlton, St. Regis) and Hilton’s (Waldorf Astoria) are significantly higher end than Club Quarters.
Are Club Quarters and River Hotel the same?
No. Club Quarters is a hotel brand with properties in New York, Philadelphia, and Washington D.C. River Hotel is a separate entity. There is no corporate relationship.
What are people saying about Club Quarters Hotel Times Square?
Reviews for the Times Square location generally praise its proximity to Broadway theatres but note higher street noise. Average ratings are slightly lower than the Grand Central property, primarily due to noise and smaller rooms.
Does Club Quarters Hotel Grand Central offer free breakfast?
No. There is no on-site restaurant or full breakfast. However, free snacks and drinks are available in the 27th-floor lounge.