Palace Royal Hotel Quebec City: European Charm & Modern Comforts

The Palace Royal Hotel in Quebec City offers 234 rooms in the heart of Old Québec, with an indoor pool, a tropical garden, and a European-inspired decor that sets it apart from the city’s boutique inns. This review pulls together verified data from the official operator, booking platforms, and guest reviews to help you decide whether this property matches your travel needs.

Last checked: 2026-07-06

Location: Heart of Old Quebec · Rooms: 234 rooms with memory foam mattresses and wooden floors · Amenities: Indoor pool, unique indoor garden · Style: European flair, sumptuous decor, magnificent city views

What’s special about Palace Royal Quebec?

According to the official operator Hôtels JARO, the hotel positions itself as “in the heart of Old Québec” and “only steps from the Québec City Convention Centre and the Québec City Parliament.” That location is the most consistently praised feature across guest reviews. TripAdvisor reviewers repeatedly highlight the walkability to Place Royale, Château Frontenac, and the fortifications.

European decor and ambiance

TripAdvisor’s overview describes the hotel as having “234 sumptuously decorated rooms offering great comfort, memory foam mattresses, wooden floors, and magnificent views over the city.” The lobby and public areas carry a distinctly European flair, with chandeliers and ornate furnishings that set it apart from chain hotels.

Indoor garden and pool

An independent YouTube reviewer called “the tropical garden and indoor pool … easily the highlights of this hotel” (YouTube review). The indoor courtyard garden is a unique feature among Quebec City hotels, offering a green, light-filled space that families especially appreciate.

Prime location in Old Quebec

Multiple sources, including Visit Québec City, confirm the hotel is within walking distance of the Old City’s main attractions. The same YouTube reviewer notes it is “steps from Château Frontenac, Rue Saint-Jean, and the Fortifications of Québec.”

What amenities does hotel Palace Royal offer?

The official services page at Hôtels JARO lists 19 function rooms that can accommodate up to 450 guests, plus an indoor pool, hot tub, sauna, concierge, room service, and a restaurant and bar. Booking.com confirms the indoor swimming pool, on-site parking, free Wi‑Fi, and non-smoking rooms. Expedia adds that all 234 rooms include air conditioning, free internet, and safes.

Room features

Travel Weekly’s property listing (Travel Weekly) details in-room amenities: coffeemaker, microwave, refrigerator, cable/satellite television, and high-speed wireless internet for an additional fee. Several family reviews on YouTube show rooms with balconies overlooking the atrium pool.

On-site facilities

KAYAK (KAYAK) lists an indoor pool, fitness center, restaurant, bar/lounge, room service, free Wi‑Fi, business center, and hot tub/sauna. The same YouTube reviewer notes the fitness center is “small … only a few cardio machines and free weights.”

Services

The hotel offers free live music for guests on Fridays and Saturdays from 5:30 p.m. to 8:30 p.m., according to the official site. Paid indoor parking is available, with a YouTube reviewer reporting a cost of about CAD 10 per 24 hours (not independently verified).

How far is hotel Palace Royal from Old Quebec City?

The hotel is located inside the boundaries of Old Quebec, at 775 avenue Honoré-Mercier. The official site states it is in the “heart of Old Québec” and steps from the Convention Centre and Parliament. A family travel video filmed the walk from the hotel to Place Royale in under five minutes.

Walking distance to attractions

From the hotel, Château Frontenac is about a 10-minute walk, the Citadelle of Quebec about 15 minutes, and the Quartier Petit Champlain about 12 minutes. The fortifications encircle the Old City, and the hotel sits at the edge of the walled area, making it an ideal base for sightseeing.

Neighborhood character

Although the hotel is on a main street (Honoré-Mercier), the area is calm at night. The Tourism Bureau Visit Québec City notes that the Old Québec shuttle is not available at this hotel, but the city’s public bus network stops nearby.

Why is the Palace Hotel famous?

The Palace Royal has built a reputation for its European-style opulence and its central location. TripAdvisor’s overview uses the phrase “sumptuously decorated” and notes the 234 rooms with “memory foam mattresses” and “magnificent views.” The indoor courtyard garden is a rare feature; the YouTube reviewer called it “the highlight.”

Historical significance

Although the building itself is not a historic landmark, its location in the UNESCO-listed Old Quebec historic district connects it to centuries of French and British colonial history. The hotel’s architecture and decor deliberately evoke a classic European hotel atmosphere.

Architectural style

Guests frequently describe the hotel as “fancy” and “European-inspired.” The atrium, with its tropical garden and pool, is a signature design element that sets it apart from the city’s many boutique B&Bs.

Guest acclaim

KAYAK reports an 8.1/10 rating based on 3,876 verified ratings (KAYAK). The location is the most common praise, while the pool, noise, and inconsistent Wi‑Fi are recurring criticisms. The hotel’s popularity is reflected in its high number of reviews, indicating it is a frequent choice for travelers to Quebec City.

Pros and cons at a glance

Single-entity spec table

Location and getting there

As detailed above, the hotel is inside Old Quebec, steps from the Convention Centre and Parliament. The official site notes that the property is “only steps from the Québec City Convention Centre and the Québec City Parliament.” Paid indoor parking is available; a YouTube reviewer reported a fee of about CAD 10 per 24 hours. The tourism office lists an airport shuttle as an amenity, but we did not verify pricing.

Our pick recommendation

“Palace Royal offers spacious rooms, a unique indoor garden, and an indoor pool, just steps from major attractions.”

— Hôtels JARO, hotel operator

“The business clientele will appreciate the 9 function rooms and the personalized service offered by our team of professionals.”

— Hôtels JARO, hotel operator

Frequently asked questions